1/ GUARANTEED EXCHANGE AND CONDITIONS FOR EXCHANGING A TICKET PURCHASED UNDER THE CARTE LIBERTÉ FARE ON TGV INOUI AND INTERCITÉS TRAINS WITH COMPULSORY BOOKING
The Echange Garanti service is valid for all exchanges made on the day of departure. The exchange is possible for another train of the same day, on the same route as the initial journey. It is possible to obtain a ticket on full trains, but with no guarantee of a seat and subject to the maximum number of standing places available. Passengers may be refused a Guaranteed Exchange on a full train, in particular in the event of overcrowding endangering passenger safety. From 30 minutes before the departure of the original train, the number of exchanges is limited to 1 per customer. Exchanges free of charge up to 30 minutes after departure. Tickets are neither exchangeable nor refundable from 30 minutes after departure.
Passengers holding a Liberté ticket with a Carte liberté benefit from a free exchange facility on OUIGO trains on the day of departure and on the same route using the TGV INOUI PRO application.
Once the ticket has been exchanged for an OUIGO train, the passenger is subject to the OUIGO General Terms and Conditions of Sale. OUIGO tickets are non-exchangeable and non-refundable.
2/ Ticket refundable free of charge up to 30 minutes after departure. From 30 minutes before departure, only 1 exchange possible. Tickets exchanged from 30 minutes before departure are non-refundable. Tickets cannot be exchanged or refunded after 30 minutes after departure.
3/ TGV INOUI exhibition : The TGV INOUI Club Grand Voyageur Lounges are accessible to customers with a ticket of the day and travelling on an OPTIMUM, OPTIMUM PLUS, Flex Première, Liberté 1re, Liberté OPTIMUM, Liberté OPTIMUM PLUS, negotiated or discounted 1re, OPTIMUM or OPTIMUM PLUS fare, PASS 1ère or MAX PRO 1ère, as well as for customers with a day ticket and a Grand Voyageur Le Club loyalty card, every day from Monday to Sunday, according to the Salon's opening hours, at the following stations: Bordeaux Saint-Jean, Lille Flandres, Lyon Part-Dieu, Marseille Saint-Charles, Nantes, Paris Est, Paris Gare de Lyon, Paris Montparnasse, Paris Nord, Rennes, Strasbourg.
4/ Enhanced TGV INOUI Portail: The OPTIMUM space on the TGV INOUI Portail is a non-refundable offer available on French territory and on TGV INOUI to Freiburg im Breisgau and to Luxembourg. It is available by connecting to the SNCF_WIFI_INOUI network, entering your identification with Mon Identifiant SNCF or your ticket reservation number. To find out more, consult the general conditions of use of the Portail TGV INOUI, available on board by connecting to the Wifi.
5/ Reductions of 45% in 1st class and 60% in 2nd class reserved for Carte Liberté holders. Single fare corresponding to a discount calculated on the Flex Première or Business Première fare on TGV INOUI and INTERCITÉS trains (excluding OUIGO), excluding any additional services for which a charge is made. Reductions applicable throughout France. Information on services available on sncf-voyageurs.com - Carte Liberté page.