TGV INOUI
The OPTIMUM PLUS class
Updated on 19 November 2025
5-minute read
Opt for the OPTIMUM PLUS class and enjoy a premium, personalised travel experience.
Designed for our most demanding customers, OPTIMUM PLUS is the new benchmark for top-of-the-range travel on the Paris-Lyon route.
It is based on the essentials of the premium TGV INOUI :
- Tickets that can be exchanged and refunded free of charge: Does your schedule change? So does your ticket. Change it free of charge, up to 30 minutes after your train's departure at no extra cost.
- Guaranteed exchange : Even if the train you want is fully booked, you are guaranteed to be able to exchange your ticket (without being guaranteed a seat). Would you like to change your timetable to that of an OUIGO train? Make your change directly via the TGV INOUI PRO application.
- A fixed price: For perfect predictability, the OPTIMUM fare guarantees a constant price, whether you book two months in advance or the day before your departure.
And adding markers of excellence:
A dedicated host on board to ensure personalised service
Benefit from the special attention of your OPTIMUM PLUS host, available to meet your every need throughout the journey.
Quality catering served on site
Choose your menu from a selection of seasonal French bistro dishes prepared with fresh, quality produce, accompanied by hot or cold drinks on request.
Dedicated and reinforced customer service
If you have any questions or need assistance, our team of customer relations agents is ready to offer you fast, personalised support.
You have an OPTIMUM PLUS ticket and would like to contact your dedicated Customer Service department?
TGV INOUI lounges
Enjoy moments of relaxation before departure thanks to exclusive areas offering ultra-efficient WIFI, a varied choice of drinks, a content-rich entertainment portal, as well as numerous print and digital magazines and newspapers.
A quiet, dedicated space on board
Enjoy exclusive comfort in an entirely dedicated space, with a seating layout that preserves your privacy, for a quiet journey that's ideal for working or resting. Benefit from wide reclining seats, an individual socket and reading light, as well as free WIFI access.
Entertainment on board TGV INOUI
Connect to the Portail TGV INOUI and take advantage of regularly enriched and renewed content. Cinema, documentaries, series, podcasts, games, daily newspapers, magazines & international press - there's over 500 items of content waiting for you. Want even more? Your premium space is accessible via the OPTIMUM button.
Discover OPTIMUM class, the TGV INOUI premium offer available to other French destinations.
Are you eligible for the OPTIMUM PLUS class?
You have access to all OPTIMUM PLUS services if you travel with an OPTIMUM PLUS fare sold on the Paris-Le Creusot and Paris-Lyon routes (Part Dieu and Perrache stations) with the TGV INOUI carrier.
The Carte liberté entitles you to a reduced price on the OPTIMUM PLUS Class. Certain negotiated and discounted 1st class fares also give access to OPTIMUM PLUS services at a reduced price.
Discover the Flex Première tariff
The Flex Première fare, which complements the OPTIMUM fare, allows you to benefit from free flexibility, even after your train has departed, and to take advantage of TGV INOUI services on trains not offering the OPTIMUM class.
Planning a business trip to Europe?
There is also a specific flexible First Fare for TGV INOUI destinations, as well as for DB-SNCF Voyageurs ICE trains in cooperation, and for business trips to Switzerland, TGV Lyria offers a First Signature Fare.
The OPTIMUM PLUS Class is accessible to all customers holding an OPTIMUM PLUS fare, or an equivalent OPTIMUM PLUS fare: Liberté OPTIMUM PLUS, Fares negotiated or discounted OPTIMUM PLUS, subject to availability, from Monday to Friday, excluding public holidays and Christmas and summer holidays (6 weeks in July and August, determined annually), on board TGV INOUI trains on the Paris Gare de Lyon-Lyon Perrache or Lyon Part Dieu route.
Any customer holding an OPTIMUM PLUS ticket and travelling at this fare has access to :
- a dedicated area on board TGV INOUI trains.
- the Club TGV INOUI Grand Voyageur Lounges, on the days and during the opening hours of the Lounges, at Lyon Part-Dieu and Paris Gare de Lyon stations.
- an enhanced range of services and entertainment content on the Portail TGV INOUI. This non-refundable offer is available in France and on TGV INOUI to Freiburg im Breisgau and to Luxembourg. It is available by connecting to the SNCF_WIFI_INOUI network, by entering your identification with Mon Identifiant SNCF or your ticket reservation number. To find out more, consult the general conditions of use of the Portail TGV INOUI, available on board by connecting to the Wifi.
- a dedicated Customer Service accessible from the TGV INOUI BOT (bot.tgvinoui.sncf, OPTIMUM section), enabling you to contact a dedicated advisor from Monday to Sunday from 7:00 am to 10:00 pm by telephone or online chat, after identifying yourself with My SNCF ID or after providing the reservation number for an OPTIMUM PLUS fare ticket.
- a free catering offer, adapted to the time of day (depending on the train departure time: breakfast until 8.45am, sweet or savoury snack from 8.45am to 10.50am and from 1.45pm to 6.45pm, lunch from 10.50am to 1.45pm and dinner from 6.45pm), served at the seat only in the OPTIMUM PLUS area. The catering service is not provided in the event of an exchange on a full train without a designated seat or on an OUIGO train as part of the exchange facility on the day of departure.
- to a ticket exchange facility, on the day of departure, for the use of a full train, provided that the exchange is made on the day of departure, on the same route. This exchange on a full train is possible without any guarantee of a seat and within the limit of the maximum number of standing places available. Passengers may be refused an exchange on a full train, particularly in the event of overcrowding endangering passenger safety.
With the Carte liberté, benefit from a 45% reduction on the Flex Première 1st class or OPTIMUM PLUS class fare, calculated on the Flex Première 1st class fare, excluding the extra cost of the OPTIMUM and OPTIMUM PLUS fares.
Guaranteed Exchange: The Guaranteed Exchange service is valid for any exchange made on the day of departure. The exchange is possible for another train of the same day, on the same route as the initial journey. It is possible to obtain a ticket on full trains, but with no guarantee of a seat and subject to the maximum number of standing places available. For holders of an OPTIMUM PLUS fare, the Catering service is no longer guaranteed after the exchange. Passengers may be refused a Guaranteed Exchange on a full train, in particular in the event of overcrowding endangering passenger safety. From 30 minutes before the departure of the original train, the number of exchanges is limited to 1 per customer. Exchanges free of charge up to 30 minutes after departure. Tickets are neither exchangeable nor refundable from 30 minutes after departure.
Passengers with an OPTIMUM PLUS ticket can exchange their ticket free of charge on OUIGO trains on the day of departure and on the same route using the TGV INOUI PRO application.
Once the ticket has been exchanged for an OUIGO train, the passenger is subject to the OUIGO General Terms and Conditions of Sale. OUIGO tickets are non-exchangeable and non-refundable.
Espace Calme et Dédié: Area accessible to any holder of an OPTIMUM PLUS ticket, or assimilated OPTIMUM PLUS: Liberté OPTIMUM PLUS, Fares negotiated or discounted OPTIMUM PLUS.
TGV INOUI Exhibition: Le Club TGV INOUI Grand Voyageur Lounges are accessible to customers with a ticket of the day and travelling on an OPTIMUM, OPTIMUM PLUS, Flex Première, Liberté 1re, Liberté OPTIMUM, Liberté OPTIMUM PLUS, negotiated or discounted 1st, OPTIMUM or OPTIMUM PLUS fare, PASS 1ère or MAX PRO 1ère, as well as for customers with a day ticket and a Grand Voyageur Le Club loyalty card, every day from Monday to Sunday, according to the Salon's opening hours, at the following stations: Bordeaux Saint-Jean, Lille Flandres, Lyon Part-Dieu, Marseille Saint-Charles, Nantes, Paris Est, Paris Gare de Lyon, Paris Montparnasse, Paris Nord, Rennes, Strasbourg.
Enriched TGV INOUI Portail: The OPTIMUM space on the TGV INOUI Portail is a non-refundable offer available on French territory and on TGV INOUI to Freiburg im Breisgau and to Luxembourg. It is available by connecting to the SNCF_WIFI_INOUI network, entering your identification with Mon Identifiant SNCF or your ticket reservation number. To find out more, consult the general conditions of use of the Portail TGV INOUI, available on board by connecting to the Wifi.
OPTIMUM Dedicated Customer Service: Service available to any holder of an OPTIMUM PLUS ticket, or an OPTIMUM PLUS assimilated ticket: Liberté OPTIMUM PLUS, OPTIMUM PLUS negotiated or discounted fares.
The dedicated Customer Service is accessible from the TGV INOUI BOT and enables you to contact a dedicated advisor from Monday to Sunday (from 7.00 am to 10.00 pm for OPTIMUM PLUS customers) by telephone or by online chat, after identification with My SNCF Identifier and identification of a ticket at the OPTIMUM PLUS fare or after providing the reservation number of a ticket at the OPTIMUM PLUS fare.
SNCF Voyageurs, SA with a share capital of 157 789 960 euros, registered in the Bobigny Trade and Companies Register under number 519 037 584 - head office 1 rue Camille Moke, 93200 SAINT-DENIS, France.
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