Trains in France & Europe

Do you have a question about a TGV INOUI, OUIGO, TER, INTERCITÉS, Transilien or a Eurostar? Find here the answers to the questions most frequently asked to our agents on our different communication channels.

Updated on 26 January 2026

3-minute read

I have some questions about TER trains

Access all the real-time traffic information for your Transilien and RER lines and find your itinerary, door-to-door, for your journeys in Île-de-France.

Find out more about Transilien

Take out a Navigo pass, manage your subscription in your personal space and find out about the fares and services linked to your pass.

Find out more about Navigo passes

Prepare your journey, consult the list of destinations, our fares, our services and our offers dedicated to business travellers.

Find out more about TGV INOUI

Start a discussion with the TGV INOUI virtual assistant

Discover our low-price high-speed and classic-speed services and book your train ticket.

Find out more about OUIGO

Find all the answers to your questions about baggage, ticket reservations, group travel, pets, options, fares...

Consult the FAQ dedicated to OUIGO

Prepare your journey, consult the list of destinations, our fares, our services, our tourist offers and those dedicated to business travellers.

Find out more about INTERCITÉS

Consult the FAQ about TGV INOUI to Spain

Plan your trip abroad, check out the post-Brexit access conditions to the UK, discover the Business offer and find ideas for visits and activities for your stay in the UK, Belgium, Germany and the Netherlands.

Find out more about Eurostar

Our TGVs also take you to Brussels, Germany, Luxembourg, Italy and Spain.

Find out more about TGV INOUI to Europe